We have the help you need

Got a question about FreeAgent? We have the answers, and we’ve always got your back.

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Get in touch with us

Whatever it is, we’re on hand and ready to help.

Support for small businesses, freelancers and landlords

For questions about how to use FreeAgent, and billing enquiries.

support@freeagent.com
0800 288 8691

Support for accountants & bookkeepers

For questions about how to use FreeAgent. (For billing, please speak to our practice sales team.)

practicesupport@freeagent.com
0800 025 3800

Partner integrations

Could your software solution offer value to our 250,000+ customers? Find out more about the FreeAgent API.

integrationsrequests@freeagent.com

Practice sales

Find out more about how FreeAgent can help you, your practice and your clients thrive.

practices@freeagent.com

Media and PR

For enquiries from members of the press or media.

press@freeagent.com

Office reception

For questions about office visits, maintenance or deliveries. (Not a support number.)

0131 447 0011

Support hours are 9am - 5pm from Monday to Thursday, and 9am - 4pm on Friday.
Calls are free from UK landlines and mobiles, and are recorded for monitoring, training and security purposes.

Our team is here to help you

There’s always a real human being on the other end of your FreeAgent email, live chat or phone call.

According to the Institute of Customer Service, 43% of people in customer-facing roles experienced an incident of customer hostility in the first half of 2025. That isn’t ok.

That’s why FreeAgent backs the Service with Respect campaign (opens in new window). Thank you for your support.

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