Smarter, faster, better banking

Automation in banking

We’ve just launched a major rebuild of the Banking area of FreeAgent, including new intelligent automation features that put the power of robots into your clients’ hands.

Smarter

Our existing ‘Guess’ feature automatically explains bank transactions based on your clients’ previous explanations. This has now been enhanced with machine learning algorithms that will automatically categorise your clients’ new transactions. If we detect a Starbucks transaction, for example, our new algorithm can now automatically suggest an explanation of ‘Accommodation and Meals’.

Faster

The new algorithm can automatically explain simpler business transactions like train tickets and takeaway coffees, leaving only the more nuanced transactions for your clients to explain.

FreeAgent learns from any updates your clients make so that Guess gets smarter and saves them even more time.

Better

When transactions are explained automatically they’re marked ‘For Approval’. This lets your clients double-check the explanations before approving them.

With this update, your clients will see a new dedicated tab for ‘For Approval’ transactions so it will be easier for them to see what needs their attention.

Keep your clients up to date by sharing this version of the blog post with them.